Use cases

Concrete tasks, measurable relief.

Where digital employees are already handling routine today, organised by task area. Every case with realistic savings and the technology that fits. Your case not listed? We will find it in the free initial analysis.

Task area

Document AI reads, checks and hands over before anyone types anything in.

D1.1

Capture Supplier Invoices

Invoices are read out, verified, and transferred to the ERP, including reconciliation with purchase orders.

Savings 5 to 8 h per week
Power Platformn8nDocument AI
D1.2

Match Order Confirmations

Incoming order confirmations are matched against the purchase order and filed in a structured manner, as at MIAVIT with around 40 documents per day.

Reference 40 documents per day
Power AutomateDocument AI
D1.3

Delivery Notes & Goods Receipt

Delivery notes are captured and checked against the goods receipt; discrepancies are assigned as tasks to the right team.

Discrepancies immediately visible
Power Platformn8nDocument AI
D1.4

Classify Incoming Mail

Emails and documents are identified, categorised, and routed to the responsible department, with priority and context.

Distribution without manual sorting
n8nKI-Agent
Task area

Sign-offs run in order instead of by endless email back-and-forth.

G2.1

Approval Workflows

Approvals run from submission through to decision with clear escalation paths instead of chasing people by phone.

Processing Time minus 85 percent
Power Platformn8n
G2.2

Leave Requests

Request, approval, and calendar entry run automatically, without form chaos and follow-up questions.

Savings 2 to 3 h per week
Power Platform
G2.3

Contract & Document Approvals

Versions, responsibilities, and deadlines are managed; every approval is traceable and documented.

Every Approval fully traceable
Power PlatformUiPath
Task area
03

HR & onboarding

New employees are fully productive on day one.

H3.1

Employee Onboarding

Accounts, access, hardware checklists, and welcome materials are fully set up on the first day.

Savings 3 to 5 h per hire
Power Platformn8n
H3.2

Offboarding & Access Revocation

When an employee leaves, access is systematically revoked and handovers are documented, with no forgotten accounts.

Access Rights fully revoked
Power Platform
Task area

KPIs collect themselves, systems stay in sync.

R4.1

Weekly & Monthly Reports

Key metrics are collected from multiple sources, processed, and distributed as a finished report.

Savings 3 to 4 h per week
Power Platformn8n
R4.2

ERP ↔ CRM ↔ DMS Sync

Master data and orders flow bidirectionally between systems, even without native integration.

Data States always in sync
n8n
R4.3

Lead Management Pipeline

Enquiries from forms or email are parsed, transferred to the CRM, and assigned a follow-up; the sales team is notified.

No Lead never slips through
n8n
Task area
05

IT & service

Requests reach the right team, already sorted.

I5.1

IT Ticket Routing

Requests are automatically classified and routed to the right team with priority and context.

Savings 2 to 3 h per week
Power Platformn8n
I5.2

Support Triage

Tickets are sorted by urgency; critical cases immediately trigger a notification.

Critical Issues escalated immediately
n8nKI-Agent
Task area

AI tools answer questions. AI agents complete tasks.

K6.1

Internal Knowledge Assistant

An assistant built on your own documents answers routine questions with source references and clear boundaries.

Response Time from hours to seconds
KI-Agentn8nCopilot
K6.2

Copilot Enablement

Existing Microsoft 365 licences are finally put to use: agents on shared knowledge plus day-to-day training.

Licence Value activated, not wasted
CopilotPower Platform
K6.3

AI Phone Assistant

A voice agent answers every call, books appointments, and handles standard questions, around the clock and GDPR-compliant.

Calls 0 missed, 24/7
Voicefertig.ai
K6.4

Chat Agent for Website & Portal

An assistant responds based on your shared knowledge, in your tone of voice and with clear escalation rules.

Standard Questions answered immediately
VoiceKI-Agent
Task area
07

Public sector

Better citizen services despite staff shortages, with full data sovereignty.

Ö7.1

Application Pre-Screening

Incoming applications are checked for completeness and pre-sorted; case officers make the final decision.

Pre-Screening 70 percent faster
n8nSelf-hosted
Ö7.2

Incoming Mail & Deadlines

Incoming mail is captured, records are filed in a structured manner, and deadlines are automatically monitored, without media breaks.

Deadlines monitored without gaps
n8nSelf-hosted
Ö7.3

Integration with Specialist Systems

Existing specialist systems are connected in compliance with the OZG framework; data remains on German servers.

Processes OZG-compliant
n8nSelf-hosted
Ö7.4

Citizen Enquiries Outside Service Hours

A voice agent answers standard questions and captures enquiries with context, even in the evenings and at weekends.

Availability even after hours
Voicefertig.ai
Task area
08

Migration & special situations

When platforms are being shut down or costs are running away.

M8.1

SharePoint Workflow Sunset

Bridging the shutdown of the SharePoint workflow engine in April 2026 cleanly, with migration to Power Automate.

Transition without process downtime
Power Automate
M8.2

Zapier / Make → n8n

Existing flows are migrated to self-hosted n8n, without task limits and without data being shared with US services.

Ongoing Costs often 80 to 90% lower
n8nSelf-hosted
Free initial analysis

Which case has the greatest leverage for you?

In 60 minutes we look at your workflows and prioritise together. Non-binding, no preparation required on your part.

  • Concrete assessment instead of a sales pitch
  • First results in 30 days
  • Fixed-price packages, no hourly rate