A Copilot Studio agent is an AI agent that you build yourself inside your Microsoft 365 tenant: it answers from your SharePoint knowledge, works alongside you in Teams and triggers real actions via Power Automate. Many companies pay for Microsoft Copilot and only use the chat, yet the real value only emerges through your own agents. We set up permissions and guardrails right along with it.
The licence is there, but the value stops at summarising emails. Without its own agents, Copilot never reaches your actual company knowledge and daily routine requests.
An agent pays off wherever the same questions and tasks recur every day. These are the use cases we build most often.
New employees ask the agent about holiday rules, sick leave or expenses instead of interrupting HR. The answers come from your employee handbook on SharePoint, with source references to read up on.
Impact Noticeably fewer queries to HRThe agent answers first-level questions about M365, VPN and devices and, when needed, creates a ticket directly in the right system via Power Automate. Your IT only sees the cases that really need a human.
Savings 2–4 h per week in ITPrice lists, data sheets and delivery times are scattered across libraries and Excel files. The agent bundles this knowledge and answers sales directly in Teams, even on the go during a client meeting.
Impact Search time from minutes to secondsHoliday request, purchase requisition or damage report: the agent asks for the required details in a dialogue and starts the matching approval flow via Power Automate. No searching for forms, no paper slips, no chasing.
Savings 2–3 h per week in administrationWork instructions, ISO documentation and inspection specs become accessible by asking, instead of slumbering in PDF folders. Especially in production and service, employees get the right specification at the moment of work.
Impact Specifications get found and followedA good agent is more than a prompt. It needs clean knowledge, clear permissions and connections to your M365 environment.
FoundationBefore your own agents come to life, the built-in Copilot should be introduced cleanly: data situation, permissions, first routines in the team. This enablement is a dedicated service with us.
Only with actions does the answer-giver become a colleague: creating tickets, starting approvals, maintaining lists. We connect your agent to the workflows in Microsoft 365 via Power Automate.
When it is mainly about answers from large document stores, also outside Microsoft 365, a dedicated AI knowledge assistant is the right way. We advise on which approach fits your environment.
From use case to a production-ready agent in 30 days, at a fixed price instead of an open timesheet.
In 60 minutes we clarify, free of charge, your use case, the licensing situation and the state of your SharePoint storage. After that you know whether an agent is worthwhile and what it costs.
We define knowledge sources, permissions and boundaries: what the agent may answer, what it triggers, what it passes on to a human.
The agent is built in Copilot Studio inside your tenant and tested and refined with a small user group against real questions.
Rollout in Teams, documentation and training for the colleagues who will maintain the agent going forward. You carry on working yourself, without depending on us.
If Microsoft 365 Copilot is still barely used at your company, it is worth a clean enablement first: check the data situation, train the team, build routines. Your own agents build on that.
In the free initial analysis we spend 60 minutes looking at your M365 environment and your specific use case. No obligation, no sales pressure, with an honest assessment of whether it pays off.
Microsoft 365 Copilot is the ready-made assistant in Word, Outlook and Teams, a Copilot Studio Agent is a custom-built AI employee for a specific task area. The agent knows exactly the knowledge sources you give it, follows your rules and can trigger actions via Power Automate. Both complement each other: one helps every individual with their work, the other takes over a defined job for the whole team.
Copilot Studio is licensed separately, you do not need a Microsoft 365 Copilot license for every user. Depending on the use case, a capacity or per-message consumption model fits, and for teams with existing Copilot licenses certain agents are already covered. Which variant is most cost-effective for you, we check in the free initial analysis based on your existing contracts.
Copilot Studio Agents run in your Microsoft 365 tenant, your content does not leave the Microsoft environment and is not used to train third-party models. We configure the agents so that they respect the existing SharePoint permissions via Entra ID: whoever is not allowed to open a document also does not get it from the agent. In addition, we document guardrails for which topics the agent answers and where it hands over to a human.
The price depends on the number of knowledge sources, the desired actions and the state of your SharePoint repository, which is why we only name it after the free initial analysis. After that, you get a fixed-price offer in the 30-day model instead of an open timesheet. A first agent with one clean knowledge source is significantly smaller than an agent with several system connections.
Yes, that is explicitly the goal of the handover. Copilot Studio is a low-code environment: connecting new knowledge sources, adding topics and refining answers is something your team can do itself after our training. For new actions with Power Automate connections or larger changes, we remain available, but no ongoing support obligation arises.
