Process automation · Real estate management

Automate your property management without the office overflowing.

In property management, digital employees take over the same administrative routes again and again: capturing a damage report and passing it to the tradesperson, pre-sorting enquiries, monitoring deadlines per property. Your management software stays, we connect it and take the assembly-line work off your hands.

The problem

Same staff, ever more units and cases.

Every new homeowners' association and every rental property brings the same routes with it, just more often. Administration grows faster than the team, and the urgent things crowd out the important ones.

  • 01Damage reports come in around the clock, and assigning them to the right tradesperson and getting back to the tenant costs phone calls every time.
  • 02Owner and tenant enquiries come together via phone, email and answering machine, without anyone having an overview of the status.
  • 03The service-charge statement season ties up half the administration for weeks, because receipts and meter readings have to be gathered together.
  • 04Maintenance intervals, technical inspections, legionella testing and deadlines hang on Excel lists and the memory of individual people.
Use cases
01

What we specifically automate in property management.

We start with the processes that repeat daily and that nobody likes doing. Every step stays visible and controllable for you.

01

Damage report to tradesperson order

A report from a tenant or advisory board is captured in a structured way, categorised by trade and assigned to the right tradesperson. The tenant automatically receives a confirmation of receipt and a status update once the appointment is set.

Impact Response in hours instead of days
02

Damage hotline with AI phone assistant

If someone calls at night or on the weekend with water damage, the phone assistant records the report in a structured way and files it in your system. Real emergencies it forwards to the on-call service according to your rules.

Availability 24/7 without on-call stress
03

Pre-sort enquiries with a draft reply

Incoming tenant and owner enquiries are sorted by property, unit and topic and provided with a draft reply. Your team checks and sends, instead of writing every email from scratch.

Savings 3–6 h per week
04

Deadline and maintenance monitoring per property

Maintenance contracts, technical inspections, heating checks and legionella testing are monitored per property and triggered as a task in good time. Nothing hangs on a single person and an Excel list any more.

Impact no missed inspection obligation
05

Document filing per unit

Invoices, contracts, minutes and correspondence are automatically filed assigned to the right unit and the right property. For the service-charge statement, the receipts are then already sorted and ready.

Savings 2–4 h per week
Solution paths

How we take the load off your administration.

We do not replace your property management software, we attach the automation on the outside and connect the systems you already use.

Phone
AI telephony for the damage hotline

A phone assistant records damage reports and standard enquiries in a structured way around the clock. It knows your properties, documents cleanly and forwards real emergencies to the right contact.

Automation
n8n as the connecting layer

With n8n we chain the steps from the report through the assignment to the status update to the tenant. On request, the processes run under German data sovereignty and stay traceable for you.

Knowledge
Internal knowledge assistant

Your team asks in plain language about responsibilities, contracts or procedural rules and gets the answer including the source. That relieves experienced colleagues and gets new ones up to speed faster.

How we work

The 30-day model.

We start with a clearly bounded process and deliver at a fixed price, not on an open timesheet. That way you see the result before you invest bigger.

1

Free initial analysis

In 60 minutes we look at your administrative routes and find the process with the greatest leverage, often the damage report or the flood of enquiries.

2

Fixed-price offer

You get a concrete proposal with a fixed price and a clear scope. No open timesheet, no surprise on the invoice.

3

Implementation in 30 days

We build the first stretch, connect it with your software and test it on real cases. Your team is trained in and keeps control at all times.

4

Handover and expansion

Once the first process runs cleanly, we tackle the next one. You decide step by step what gets automated next.

Fits better elsewhere?

Is the phone above all what's giving you trouble?

If continuous reachability for damage and enquiries is your biggest pain point, it is worth taking a closer look at AI telephony in detail. There we show how the phone assistant records reports and forwards them.

View AI telephony
Free initial analysis

Which process eats up the most time in your administration?

In the free initial analysis we go through your workflows for 60 minutes and pinpoint concretely where automation pays off. Non-binding and without sales pressure.

  • Fixed price instead of an open timesheet
  • Your management software stays, we connect it
  • German data sovereignty, you keep control
Frequently asked questions
05

What property managers often ask.

Müssen wir unsere Hausverwaltungssoftware wechseln?

Nein. Ihre Verwaltungssoftware bleibt das führende System, wir setzen die Automatisierung außen daran und verbinden die Prozesse. Ob Sie mit einer gängigen Immobilienverwaltung-Lösung oder einer Eigenlösung arbeiten, wir docken an vorhandene Schnittstellen und E-Mail-Postfächer an.

Wie läuft die Schadensmeldung bis zum Handwerkerauftrag automatisiert ab?

Die Meldung wird strukturiert erfasst, nach Gewerk kategorisiert und der passende Handwerker aus Ihrer Liste beauftragt. Der Mieter erhält automatisch eine Bestätigung und eine Statusmeldung, sobald der Termin steht. Sie legen die Regeln fest und können jederzeit eingreifen.

Ist das mit dem Datenschutz für Mieter- und Eigentümerdaten vereinbar?

Ja, Datenschutz ist bei personenbezogenen Mieterdaten der Ausgangspunkt jeder Umsetzung. Wir arbeiten datensparsam und können die Abläufe in deutscher Datenhoheit betreiben, auf Wunsch self-hosted. Was verarbeitet wird, bleibt für Sie nachvollziehbar und dokumentiert.

Was kostet die Automatisierung für eine kleinere Hausverwaltung?

Wir arbeiten zum Festpreis pro Vorgang, nicht nach offenem Stundenzettel. Nach der kostenlosen Erstanalyse bekommen Sie ein konkretes Angebot mit festem Umfang. Für Beratungsleistungen ist zudem eine BAFA-Förderung relevant, unsere Listung ist in Vorbereitung.

Kann die KI wirklich die Schadenshotline abends und am Wochenende übernehmen?

Ja, der KI-Telefonassistent nimmt Meldungen rund um die Uhr strukturiert auf und legt sie in Ihr System. Echte Notfälle wie ein Wasserrohrbruch stellt er nach Ihren Regeln an den Notdienst durch, alles andere wartet strukturiert auf den nächsten Werktag. So sinkt der Bereitschaftsdruck im Team.