Automation · Lübeck region

Process automation for Lübeck, without a remote call center.

Process automation in Lübeck means: digital employees take over recurring tasks in production, retail and trades businesses, capture receipts, keep track of deadlines, write status updates and record calls in a structured way. NordFlux is based at the TGZ Wismar, roughly 50 minutes away via the A20, and comes to you for the initial analysis. A fixed price instead of open-ended timesheets.

The problem

Plenty of orders, but administration is growing faster than the team.

In Lübeck businesses, a lot of working time goes into the same tasks over and over: retyping, filing, following up, giving information on the phone. That time is missing in production, in sales and with the customer.

  • 01Quality and batch documentation runs on paper and Excel and has to be laboriously pieced together for IFS, HACCP or ISO 13485.
  • 02Incoming invoices and delivery notes land as PDFs in the mailbox and are transferred by hand into accounting or the inventory management system.
  • 03The phone keeps ringing during production or consultations: appointment questions, delivery status, the same thing again and again.
  • 04Shift and maintenance reports are distributed by hand, and deadlines for inspections and servicing depend on individual people.
Use cases
01

What we automate for Lübeck businesses, in concrete terms.

We start where Lübeck's economy really ticks: the food industry and production, medical technology around the BioMedTec campus, the port and ferry traffic via Travemünde to Scandinavia, plus trades and retail. Five workflows that quickly pay off.

01

Consolidate quality and batch documentation

We collect test values, batches and records automatically from your systems and file them in an audit-proof way. For food businesses under IFS and HACCP, for medical technology suppliers as part of ISO 13485 documentation. At the audit, you pull the record at the push of a button instead of out of a binder.

Savings 4–8 h per audit preparation
02

Capture incoming invoices and delivery notes

Receipts from the mailbox are read out, checked and handed over to the inventory management or accounting system. Discrepancies between order, delivery note and invoice are flagged automatically before payment is made.

Savings 3–6 h per week
03

Distribute production and shift reports automatically

A clean daily or shift report is created from machine or capture data and reaches the shift and plant management without any effort. Metrics such as scrap or unit counts come together in one place instead of in separate lists.

Savings 2–4 h per week
04

Relieve the service hotline and inquiries

An AI phone assistant handles standard inquiries about delivery status, appointments and opening hours around the clock and puts urgent matters through to a person. That way production or sales no longer gets a call for every follow-up question.

Effect fewer interruptions
05

Monitor maintenance and inspection deadlines

Deadlines for machine maintenance, test equipment, calibrations and certificates are held centrally and report in on time by themselves. Those responsible get the reminder along with all the documents, instead of keeping deadlines in their heads or in a scattered spreadsheet.

Effect no missed deadlines
Solution paths

Proven tools, connected to your systems.

We don't replace your software, we connect it. For the long-established Lübeck company Joh. Wilh. von Eicken, for example, we set up a build pipeline for Microsoft Dynamics 365 Business Central. You can find the details on /referenzen.

Getting started
Process automation by use case

We look at your specific workflow and choose the right tool, instead of selling you a product. The result is a digital employee for exactly one bottleneck, transparent and in your hands.

Tool
n8n as the control center

With n8n we connect the mailbox, inventory management, accounting and specialist systems into end-to-end flows. Every step is visible and can be paused, so you can see at any time what the workflow is doing.

Microsoft
Microsoft 365 and Business Central

If you work with Microsoft 365, SharePoint or Dynamics 365 Business Central, we automate directly in your environment. From document filing and approvals to the build pipeline, just like at von Eicken.

How we work

The 30-day model.

A clearly defined process at a fixed price, so you know from the start what's coming and what it costs. No open-ended timesheet.

1

Free initial analysis

In 60 minutes on site in Lübeck or by video, we look at your workflows together and find the bottleneck that pays off first. Non-binding and with no preparation on your part.

2

Fixed-price offer

You receive a concrete proposal with a fixed price and a clear description of what the digital employee takes over. You decide whether and how things continue.

3

Delivery in 30 days

We build the automation connected to your systems and test it with real cases from your business. You see early that it works, instead of staying in the dark for a long time.

4

Handover and control

You receive the workflow documented and handed over, and you keep control over every step. On request, we continue to support operations, without tying you to us.

Not sure where to start?

Find the biggest lever first.

If you don't yet know which workflow pays off first, we sort that out together. In the AI consultation we look at your business and name the use cases with the best ratio of effort to effect.

See AI consulting
Free initial analysis

Which workflow eats up the most time in your Lübeck business?

Book a free initial analysis: 60 minutes, non-binding, on site in Lübeck or by video. We name concretely what can be automated first and what it costs.

  • On site from Wismar, no travel flat rate in the region
  • Fixed price instead of open-ended timesheets
  • German data sovereignty, you keep control
Frequently asked questions
05

What Lübeck businesses often ask.

Do you come to Lübeck for the initial analysis?

Yes, NordFlux comes to Lübeck for the free initial analysis. From our office at the TGZ Wismar we reach Lübeck in about 30 minutes via the A20. We're happy to carry out the 60-minute initial analysis on site with you, or alternatively by video call. We charge no travel surcharge for this in the region.

Which industries in Lübeck is this suitable for?

We work with companies from the food industry and manufacturing, medical technology, trade and crafts, as well as logistics around the port and ferries. The common thread isn't the industry, but the recurring office or documentation process. That's exactly where we start.

Have you already worked for companies in Lübeck?

Yes, we have already automated processes for the Lübeck-based traditional company Joh. Wilh. von Eicken. Specifically, we set up a build pipeline for Microsoft Dynamics 365 Business Central that takes over manual steps in the development and delivery process. You can find more about this on our references page at /referenzen.

Do we need to buy new software for the automation?

No, you don't need to buy new software for the automation. We connect your existing systems instead of replacing them. Whether it's inventory management, accounting, SharePoint, or Dynamics 365 Business Central, we build the automation on top of what you already work with.

Are there funding programs for a project like this?

NordFlux is not listed in the BAFA consultant register, so consulting by us is not eligible under this programme; anyone wishing to use the subsidy needs to commission a registered consulting firm. Once it's available, we'll check with you whether your project qualifies. You can find an overview of the framework conditions at /bafa-foerderung.

Process Automation Lübeck | NordFlux