No buzzwords, just hands-on craft: tool comparisons, regional digitalisation and decision support for managing directors who want to get rid of routine.
Articles by Simon Glowik
An error at two in the morning costs not because of the error, but because of the hours in which no one notices it. How to build monitoring and escalation chains with n8n, from the first Teams message to the phone call to on-call staff.
Yes, there are ready-made voice AI agents that answer calls, check the calendar and book appointments. The market splits into three categories. This article shows what really matters when choosing: from calendar integration to the pricing model.
New AI funding in Mecklenburg-Vorpommern finally makes AI adoption affordable for small firms. Which solutions deliver real relief and how to take the first step.
Before you award an automation project: seven questions that separate a serious partner from a pure software vendor.
Not a sales pitch, but a concrete first step. What happens during the 30 minutes of the free initial call and what you walk away with afterwards.
Missed calls are missed orders. What AI telephony can really do today, where its limits lie and how it stays GDPR-compliant.
Typing out documents eats up hours every week. How Document AI reads, checks and posts incoming invoices, with people involved at the right points.
Nobody wants to become dependent on a service provider. How we hand over automations so your team keeps control.
The EU AI Act arrives in stages. Here is what SMEs need to know now, which obligations apply, and why most applications are uncritical.
NewsletterConcrete automation tips and updates like the SharePoint shutdown — compact and spam-free.
