Automation · Quoting process

Automate quotes: whoever offers first wins more often.

Automated quote creation means: enquiries are captured automatically, the draft is built from your templates and price lists, with AI support if you like, and after dispatch the system follows up on its own. NordFlux builds this process so that all you do is review and approve. The rest is handled by the workflow, without anyone having to remember it.

The problem

Your quote is ready by the time the competitor has long since reached the customer.

Enquiries arrive by email, phone and contact form, and then the tinkering begins: find the old quote, swap out customer data, check prices, copy line items together. One hour of work turns into three days of lead time, because sales has other tasks too.

  • 01Quotes are created by copy-paste from the last similar order, including wrong customer names and outdated terms.
  • 02Prices and discount tiers live in Excel lists, in the ERP system and in people's heads, and no one knows for sure which version is current.
  • 03Enquiries stay in the inbox because the one person who can do the costing is in a meeting or on holiday.
  • 04After dispatch, nothing happens: following up is on the to-do list, but day-to-day business always wins.
Use cases
01

Digitise the quoting process: five building blocks we build for you.

We don't automate the whole company at once, but the chain from enquiry to follow-up. Each building block works on its own, together they become a process.

01

Capture incoming enquiries automatically

Enquiries from the email inbox and contact form are read out and logged as a structured case, in the CRM or in a simple list. The customer immediately gets an acknowledgement of receipt with a contact person, instead of hearing nothing for days.

Impact No enquiry slips through anymore
02

Quote draft from templates and price lists

The system pulls together customer data, text modules and current prices from your sources and creates a finished draft with line items and terms. An AI can pre-draft descriptions, based on your previous quotes and in your wording.

Savings 1–3 h per quote
03

Approval with one click

The draft goes to the responsible person for review, by email or Teams. Approve, adjust or reject, every decision is logged. No quote leaves the house without a human eye on it.

Impact Control stays with you
04

Dispatch, filing and follow-up reminder

After approval the PDF is generated, sent and filed in the right customer folder. The status in the CRM or ERP system is set, the follow-up reminder created along with it.

Savings 2–4 h per week
05

Automatic follow-up

If there is no response after a defined deadline, a friendly reminder goes to the customer or a task goes to sales. You decide the tone, timing and number of reminders, the system sticks to it.

Impact No quote fizzles out anymore
Tools

Three ways to automate the quoting process.

Which tool fits depends on your systems: ERP, CRM, Microsoft 365 or a mix of everything. We choose by use case, not by favourite tool.

Flexible and self-hosted
n8n

Connects email inbox, CRM, ERP and document generation even when no ready-made connector exists. Runs on German servers if you wish, your quote and price data stay with you.

AI support
AI agents

An agent reads the enquiry, recognises what the customer needs and suggests suitable line items and descriptions. A tool does the same step faster, an agent takes the step off your hands.

Microsoft 365
Power Automate

When your quotes are created in Word and live in SharePoint or Outlook, Power Automate is often the shortest route. Approvals run directly in Teams, without an extra system.

How we work

The 30-day model.

From the first conversation to a running quoting process in 30 days, at a fixed price instead of an open timesheet.

1

Free initial analysis

60 minutes, no obligation. We look at how quotes are created at your company today, where the time is lost and what can be automated.

2

Concept and fixed price

You get a concrete proposal: which building blocks, which systems, which price. Only once you agree do we start.

3

Implementation

We build the process with your templates, price lists and systems. You test with real enquiries before anything goes to customers automatically.

4

Handover and control

You see every step of the process and can adjust or stop it yourself. Documentation and briefing are part of the fixed price.

More than quotes

The quoting process is often just the beginning.

Where quotes are created by copy-paste, invoices, order confirmations and onboarding usually look similar. On the overview page for process automation we show which other workflows are worth it too.

View process automation
Free initial analysis

How many enquiries are left sitting with you because no one has time to do the costing?

In the free initial analysis we go through your quoting process once in full, from enquiry to follow-up. 60 minutes, no obligation, no sales pressure.

  • Fixed price instead of an open timesheet
  • Every quote goes out only after your approval
  • Your price and customer data stay in your systems
Frequently asked questions
05

What managing directors and sales managers often ask.

What does it cost to automate quote creation?

After the free initial analysis, you get a fixed price depending on which building blocks you need and which systems are connected. A single building block such as automatic follow-up is significantly cheaper than the complete chain from inquiry to dispatch. There is no open-ended timesheet and no ongoing mandatory costs for our work.

So does the AI write our quotes completely on its own?

No, the AI creates a draft, and approval always stays with a human. It pre-formulates description texts and suggests line items, based on your own templates and price lists. No quote leaves the building without someone from your team having reviewed and approved it.

Does this work with our inventory management system or ERP?

In most cases, yes, either via an existing interface or via exports and imports that we automate. Whether your system has an API is clarified in the initial analysis. A lot can already be achieved with Excel price lists and Word templates too; a system switch is not a prerequisite.

How quickly can we really create quotes faster?

Under our 30-day model, the automated quote process goes live a month after project start. First building blocks, such as the automatic capture of inquiries, are often already in use after one to two weeks. You test every step with real inquiries before it goes live.

Doesn't automatic follow-up come across as pushy to customers?

Not if you set the rules: you determine the waiting time, tone and how often to follow up, for example a friendly reminder after seven days. The emails sound like they're from you, because they are built from your own wording. In practice, following up is received better than silence, because many customers have simply lost the quote in their inbox.

Automate quote creation for SMEs | NordFlux