Automation · Order processing

Automate order processing, from the order to the invoice.

Automating order processing means running the path from incoming order to invoice without manual retyping: create the order, send the confirmation, order materials, keep the status current, generate the invoice. NordFlux builds this chain step by step, from intake by email, shop or phone note through to handover for invoicing. You keep control over every single step.

The problem

Every media break costs time and produces errors.

The order sits in an email, the purchase order in the ERP system, the status in an Excel list and the invoice in a third program. In between sits a person carrying data from A to B.

  • 01Orders come in by email, phone or shop and are transferred into the system by hand. Every retyping is a source of errors: transposed digits, wrong item number, a forgotten line.
  • 02Order confirmation, material ordering, delivery note and invoice run in separate systems. The data travels by copy and paste, and no one notices when a step is skipped.
  • 03Customers call and ask about the status because they hear nothing from you between confirmation and delivery. Every call interrupts the work in the office.
  • 04The order status lives in Excel lists and in the heads of individual staff. During holidays or illness, no one knows for sure where an order currently stands.
Use cases
01

What we automate specifically in your order processing.

We take on the path from incoming order to invoice piece by piece. You decide where it starts.

01

Get incoming orders into the system

Orders from emails, shop orders or phone notes are read out automatically and created as an order in your ERP system. Unclear cases are routed to a staff member for review instead of quietly sitting idle.

Saving 15–30 min per order
02

Send order confirmations automatically

As soon as the order is in the system, the confirmation with line items, prices and delivery date goes out to the customer. Optionally with an approval step before anything leaves the house.

Effect No order without confirmation
03

Detect material needs and trigger ordering

The material requirement is derived from the order line items and the purchase order to the supplier is prepared or triggered directly. Missing parts show up on the day the order arrives, not later in production.

Effect Early warning instead of standstill
04

Status updates to customers

Order received, in progress, shipped: your customers get the update automatically by email as soon as the status changes. People who are kept informed do not call to ask.

Effect Noticeably fewer queries
05

Handover to delivery note and invoice

Delivery note and draft invoice are created automatically from the completed order, using the data already in the system. No one types the same line items a third time.

Saving 2–4 h per week
Tools

Digitalise order processing: three routes to the goal.

Which tool fits depends on your systems: an ERP with an interface, a Microsoft environment or a legacy system without an API. We choose by use case, not by licence catalogue.

Flexible & self-hosted
n8n

Connects your email inbox, shop, ERP and invoicing program via interfaces, optionally on a server in Germany. Good when your systems have APIs and data sovereignty matters.

Microsoft 365
Power Automate

When your order processing runs through Outlook, SharePoint lists and Excel, Power Automate is often the shortest route. The licence is usually already part of your Microsoft 365 package.

Legacy systems without an interface
UiPath

Is your ERP twenty years old and has no API? A UiPath robot operates the interface like a member of staff: create the order, fill the fields, save. Logged in a traceable way.

How we work

The 30-day model.

From analysis to running automation in 30 days, at a fixed price instead of an open-ended timesheet.

1

Free initial analysis

In 60 minutes we walk through your path from incoming order to invoice and count the manual steps. Afterwards you can see which pieces are worth tackling first.

2

Concept with a fixed price

You get a concrete proposal: which steps are automated, which systems are connected, what it costs. One price, no surprises.

3

Implementation piece by piece

We build the automation and test it with real orders from your day-to-day. Your daily business keeps running normally in the meantime.

4

Handover with documentation

You get clear documentation and a briefing for your team. Every automated step is logged and can be paused or adjusted at any time.

Thinking wider

Not just orders: process automation across the whole business.

If it is more your incoming invoices, onboarding or reporting that is stuck, the overview page on process automation is the better entry point. There you will find all fields of application at a glance.

See process automation
Free initial analysis

How many manual steps sit between order and invoice in your business?

In the free initial analysis we count them through together: 60 minutes, no obligation, by video or on site. You get an honest assessment of what is worth doing for you and what is not.

  • Free and without obligation
  • Fixed price instead of an open-ended timesheet
  • You keep control over every step
Frequently asked questions
05

What businesses often ask about order processing.

Does this work with our inventory management system or ERP?

In most cases, yes. If your system has an interface, we connect it directly, for example with n8n or Power Automate. If it doesn't have one, a UiPath robot operates the interface like an employee would. Which route fits is clarified in the initial analysis.

What does it cost to automate order processing?

After the free initial analysis, you get a fixed price, not an open-ended timesheet. The amount depends on how many systems are connected and how many steps are to be automated. Many companies deliberately start with a partial section, such as order intake, and expand later.

Do we have to switch our entire order processing at once?

No, we automate section by section. A typical starting point is order intake: emails and shop orders land automatically in the system, everything else stays as usual for the time being. This way you see the benefit before the next step comes.

Do we keep control when orders are created automatically?

Yes, you set the rules and can trace every step. Unclear orders go to an employee for review instead of running through automatically, and approval steps can be built in for confirmations or orders. Every action is logged, and the automation can be paused at any time.

How long does the implementation take?

For a clearly defined section, such as automatic order intake with confirmation, we work in the 30-day model: from analysis to running automation in 30 days. Larger stretches with multiple systems are split into stages, each with its own fixed price.