Automation · Order processing

Automate order processing, from the order to the invoice.

Automating order processing means running the path from incoming order to invoice without manual retyping: create the order, send the confirmation, order materials, keep the status current, generate the invoice. NordFlux builds this chain step by step, from intake by email, shop or phone note through to handover for invoicing. You keep control over every single step.

The problem

Every media break costs time and produces errors.

The order sits in an email, the purchase order in the ERP system, the status in an Excel list and the invoice in a third program. In between sits a person carrying data from A to B.

  • 01Orders come in by email, phone or shop and are transferred into the system by hand. Every retyping is a source of errors: transposed digits, wrong item number, a forgotten line.
  • 02Order confirmation, material ordering, delivery note and invoice run in separate systems. The data travels by copy and paste, and no one notices when a step is skipped.
  • 03Customers call and ask about the status because they hear nothing from you between confirmation and delivery. Every call interrupts the work in the office.
  • 04The order status lives in Excel lists and in the heads of individual staff. During holidays or illness, no one knows for sure where an order currently stands.
Use cases
01

What we automate specifically in your order processing.

We take on the path from incoming order to invoice piece by piece. You decide where it starts.

01

Get incoming orders into the system

Orders from emails, shop orders or phone notes are read out automatically and created as an order in your ERP system. Unclear cases are routed to a staff member for review instead of quietly sitting idle.

Saving 15–30 min per order
02

Send order confirmations automatically

As soon as the order is in the system, the confirmation with line items, prices and delivery date goes out to the customer. Optionally with an approval step before anything leaves the house.

Effect No order without confirmation
03

Detect material needs and trigger ordering

The material requirement is derived from the order line items and the purchase order to the supplier is prepared or triggered directly. Missing parts show up on the day the order arrives, not later in production.

Effect Early warning instead of standstill
04

Status updates to customers

Order received, in progress, shipped: your customers get the update automatically by email as soon as the status changes. People who are kept informed do not call to ask.

Effect Noticeably fewer queries
05

Handover to delivery note and invoice

Delivery note and draft invoice are created automatically from the completed order, using the data already in the system. No one types the same line items a third time.

Saving 2–4 h per week
Tools

Digitalise order processing: three routes to the goal.

Which tool fits depends on your systems: an ERP with an interface, a Microsoft environment or a legacy system without an API. We choose by use case, not by licence catalogue.

Flexible & self-hosted
n8n

Connects your email inbox, shop, ERP and invoicing program via interfaces, optionally on a server in Germany. Good when your systems have APIs and data sovereignty matters.

Microsoft 365
Power Automate

When your order processing runs through Outlook, SharePoint lists and Excel, Power Automate is often the shortest route. The licence is usually already part of your Microsoft 365 package.

Legacy systems without an interface
UiPath

Is your ERP twenty years old and has no API? A UiPath robot operates the interface like a member of staff: create the order, fill the fields, save. Logged in a traceable way.

How we work

The 30-day model.

From analysis to running automation in 30 days, at a fixed price instead of an open-ended timesheet.

1

Free initial analysis

In 60 minutes we walk through your path from incoming order to invoice and count the manual steps. Afterwards you can see which pieces are worth tackling first.

2

Concept with a fixed price

You get a concrete proposal: which steps are automated, which systems are connected, what it costs. One price, no surprises.

3

Implementation piece by piece

We build the automation and test it with real orders from your day-to-day. Your daily business keeps running normally in the meantime.

4

Handover with documentation

You get clear documentation and a briefing for your team. Every automated step is logged and can be paused or adjusted at any time.

Thinking wider

Not just orders: process automation across the whole business.

If it is more your incoming invoices, onboarding or reporting that is stuck, the overview page on process automation is the better entry point. There you will find all fields of application at a glance.

See process automation
Free initial analysis

How many manual steps sit between order and invoice in your business?

In the free initial analysis we count them through together: 60 minutes, no obligation, by video or on site. You get an honest assessment of what is worth doing for you and what is not.

  • Free and without obligation
  • Fixed price instead of an open-ended timesheet
  • You keep control over every step
Frequently asked questions
05

What businesses often ask about order processing.

Funktioniert das mit unserer Warenwirtschaft oder unserem ERP?

In den meisten Fällen ja. Hat Ihr System eine Schnittstelle, binden wir es direkt an, etwa mit n8n oder Power Automate. Hat es keine, bedient ein UiPath-Roboter die Oberfläche wie ein Mitarbeiter. Welcher Weg passt, klären wir in der Erstanalyse.

Was kostet es, die Auftragsabwicklung zu automatisieren?

Sie bekommen nach der kostenlosen Erstanalyse einen Festpreis, keinen offenen Stundenzettel. Die Höhe hängt davon ab, wie viele Systeme angebunden werden und wie viele Schritte automatisiert werden sollen. Viele Betriebe starten bewusst mit einem Teilstück, etwa dem Auftragseingang, und erweitern später.

Müssen wir die ganze Auftragsabwicklung auf einmal umstellen?

Nein, wir automatisieren Teilstück für Teilstück. Ein typischer Start ist der Auftragseingang: E-Mails und Shop-Bestellungen landen automatisch im System, alles andere bleibt zunächst wie gewohnt. So sehen Sie den Nutzen, bevor der nächste Schritt kommt.

Behalten wir die Kontrolle, wenn Aufträge automatisch angelegt werden?

Ja, Sie legen die Regeln fest und können jeden Schritt nachvollziehen. Unklare Aufträge gehen zur Prüfung an einen Mitarbeiter statt automatisch durchzulaufen, und für Bestätigungen oder Bestellungen lassen sich Freigabeschritte einbauen. Jede Aktion wird protokolliert, und die Automatisierung lässt sich jederzeit anhalten.

Wie lange dauert die Umsetzung?

Für ein klar umrissenes Teilstück, etwa den automatischen Auftragseingang mit Bestätigung, arbeiten wir im 30-Tage-Modell: von der Analyse bis zur laufenden Automatisierung in 30 Tagen. Größere Strecken mit mehreren Systemen teilen wir in Etappen mit jeweils eigenem Festpreis.